Hermanto, K. and Ummi Kalsum Harahap (2023) “ANALYSIS OF PDAM COUNTER CUSTOMER SATISFACTION IMPROVEMENT STRATEGY USING EXPONENTIAL COMPARISON METHOD (MPE)”, Proceeding Of Student Conference, 1(2), pp. 71–81. Available at: http://conference.uts.ac.id/index.php/Student/article/view/556 (Accessed: 22 September 2024).