HERMANTO, K.; UMMI KALSUM HARAHAP. ANALYSIS OF PDAM COUNTER CUSTOMER SATISFACTION IMPROVEMENT STRATEGY USING EXPONENTIAL COMPARISON METHOD (MPE). Proceeding Of Student Conference, [S. l.], v. 1, n. 2, p. 71–81, 2023. Disponível em: http://conference.uts.ac.id/index.php/Student/article/view/556. Acesso em: 22 sep. 2024.